Privacy Policy

Wildlife Victoria is committed to protecting your privacy. We will only use the information that we collect about you in accordance with the National Privacy Principles (NPP).


The type of information we will collect about you may include:

  • your name
  • address
  • home phone and mobile number
  • email address
  • credit/debit card details as provided by you to facilitate debits for membership, donation, training fees etc.


Personal information is collected for the purpose of communicating with you about your wildlife emergency, processing donations, issuing tax deductible receipts and sending updates on behalf of Wildlife Victoria. We do not sell or swap any of your personal information with data houses or other charities.


Wildlife Victoria's Emergency Response Service is funded entirely by donations from the community. Callers to our Emergency Response Service may be contacted by Wildlife Victoria or agencies acting on our behalf at a later date for fundraising purposes. You can opt out of further contact at the time of your call, or by unsubscribing or contacting us directly.


We will never collect sensitive information about you without your explicit consent.


The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.


The personal information which we hold will be held securely in accordance with our Privacy & Confidentiality Policy and in accordance with the (NPP).


We may use technology to track the patterns of behaviour of visitors to our site, including the number of visitors and the pages browsed. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.


If you have any questions or comments about your privacy, including a copy of our Privacy and Confidentiality Policy you should contact us.