Case Submission Response

Thank you for submitting your report. Our web-form service is monitored 7 days a week from 6.30am to 8.30pm, during which time one of our team will call you back (typically within an hour). Outside these times, or if the case is urgent, please contact our Emergency Response Service hotline on 8400 7300.

Wildlife Victoria is an independent registered ACNC charity. Our work is made possible thanks to the generosity of the community and our dedicated volunteers located across Victoria.

We appreciate you reporting your wildlife emergency. Here is some more information that may help.

Take sick,injured or orphaned wildlife to a veterinary clinic

A list of 24 hour vet clinics is available here (please click).

Road collision with a large animal

If you are reporting a large animal, such as a kangaroo or wombat, please stay at the scene with the animal and call triple zero (000) to contact the local police for assistance, especially if you know or suspect that the animal has been hit by a vehicle.

Small animals needing help

If your call is about a small animal such as a possum or bird with obvious injuries, it is essential that a vet examines the animal as soon as practicable. Wearing gloves, you can use a towel or blanket to cover the animal, pick it up gently and firmly, and place it in a well-ventilated box for transporting to a vet clinic. Most animals other than reptiles will benefit from heat, especially baby animals. A bottle filled with hot water from the tap and wrapped in a towel is suitable. A list of 24 hour vet clinics is available here (please click). Many local clinics in regional areas offer after-hours contact numbers on their websites.

Bats

If you are reporting a bat or flying-fox, please do not touch this animal. It may carry a harmful virus which is transferable to humans through scratches or bites. If you have been bitten or scratched, seek urgent medical assistance.

Marine

If your call is regarding a marine animal, such as a seal or dolphin, please contact the Marine Response Unit on 0447 158 676.

Donate here

Please consider making a donation to support wildlife through Wildlife Victoria. Operating for over 30 years on the generosity of members of the community just like you, we can receive over 800 calls per day during a peak period.